How do I make a reservations for a field trip?
You must register at least two weeks in advance. Once a date, time, and Educational Program has been decided please fill out the Group Reservation Form to reserve a Group Visit. You can also make a reservation through phone by calling (415) 391-1188 x101. If you would like to make a reservation through telephone please note that our group reservation office is open Tuesday–Friday, 10 am–4 pm. If there are any other questions feel free to email email@example.com. We will respond to your question within 3 business days.
I would like to visit the museum but I am not reserving a school program, do I still need to make reservations?
Yes. Group visits may come as early as 10am for exclusive access to the Museum. Make reservations for a self-guided visit at least one week in advance so we may prepare for your group.
After I register, will I get verification that our field trip is booked?
Yes, we’ll e-mail you a confirmation letter/invoice.
Do we have to pay?
Yes, see field trip descriptions for fees. Group pricing can be found on the following page: Group Visit
When do I pay?
Payment is due upon arrival. Please collect the money ahead and pay for the whole group in one payment (credit card, check, or cash).
Where do we park?
There is limited metered street parking along Clay Street of the museum. Portsmouth Square Plaza Garage on Kearny between Clay and Washington Streets or St. Mary’s Square Garage at Grant and California Streets are nearby parking garages. All parking requires fees
How do we get to CHSA by public transportation?
By Bus: Eastbound 1 California buses stop at Clay and Powell Streets. Westbound 1 California buses stop at Sacramento and Powell Streets. Both Northbound and Southbound 30 Stockton buses stop on Stockton between Sacramento and Clay Streets.
By Cable Car : Stop at the intersection of Clay and Powell Streets.
What time should we arrive?
Arrive ten minutes before your reservations. If you arrive earlier, please wait outside the Learning Center and not at the Main entrance. Our door along Joice and Clay Streets is designated as an entrance for School Groups. Please ring the doorbell on the wall to notify staff of your arrival.
What should the teacher do when we arrive?
Check in with Museum staff. You can also take care of payment at this time.
Where can we put our stuff?
If at all possible, please leave backpacks on the school bus. There’s limited storage space at CHSA.
Can we take pictures?
Taking photos without flash is permissible. You may take pictures of objects that belong to the museum. You may not take pictures of objects in special exhibitions or on loan to the museum. Ask the museum guide or the officer giving the security talk for more information on photography.
Where can we eat lunch?
The CHSA Learning Center is available for rental at $50/hour. Parks around the museum are great places for a picnic.
What kind of accessibility do you have for kids with special needs?
All of our programs are available for all students. Please inform the CHSA staff of any special needs your students, chaperones or teachers have.
What do we do if we need to cancel?
If you need to cancel your trip, call 415-391-1188×101 48 hours before the scheduled trip.